Customer Service Representative - State Farm Agent Team Member
Globe
Customer Service Representative - State Farm Agent Team Member
Full Time • Globe
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA (match)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I spent 25 years in the banking industry. When I was ready for a new challenge, I was inspired by another State Farm agent and saw an opportunity to continue helping people while building a business focused on relationships, service, and community involvement.
Giving back to the community is one of my favorite parts of agency ownership. We stay actively involved with local schools and youth-focused initiatives, and I am a member of both the Rotary Club and United Fund. Supporting local children and families is something we care deeply about.
Our agency offers PTO, dental and vision insurance, a Simple IRA with a 3% employer match, licensing costs paid up front, and a unique monthly health and wellness bonus that can be used toward a gym membership, self-care, or other wellness activities. We also celebrate birthdays and milestones as a team and observe all bank holidays because I believe it's important to recognize and appreciate the people who help make our agency successful.
Our culture is family-focused, supportive, and motivated. We work hard, celebrate successes together, and believe that when our team members succeed, the entire agency succeeds. I'm looking for someone who is dependable, self-motivated, and willing to go the extra mile for customers and teammates alike. The ideal candidate is a self-starter who enjoys helping people, embraces growth opportunities, and wants to be part of a team that genuinely supports one another.
ROLE DESCRIPTION:
I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I spent 25 years in the banking industry. When I was ready for a new challenge, I was inspired by another State Farm agent and saw an opportunity to continue helping people while building a business focused on relationships, service, and community involvement.
Giving back to the community is one of my favorite parts of agency ownership. We stay actively involved with local schools and youth-focused initiatives, and I am a member of both the Rotary Club and United Fund. Supporting local children and families is something we care deeply about.
Our agency offers PTO, dental and vision insurance, a Simple IRA with a 3% employer match, licensing costs paid up front, and a unique monthly health and wellness bonus that can be used toward a gym membership, self-care, or other wellness activities. We also celebrate birthdays and milestones as a team and observe all bank holidays because I believe it's important to recognize and appreciate the people who help make our agency successful.
Our culture is family-focused, supportive, and motivated. We work hard, celebrate successes together, and believe that when our team members succeed, the entire agency succeeds. I'm looking for someone who is dependable, self-motivated, and willing to go the extra mile for customers and teammates alike. The ideal candidate is a self-starter who enjoys helping people, embraces growth opportunities, and wants to be part of a team that genuinely supports one another.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Cami Lucero - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Globe, AZ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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